ChatGPT
OpenAI's assistant searches the web for many questions and links its sources in search answers.
You getRelies on: OAI-SearchBot access, search partners
AI Answer Engines · USA
An answer engine replies with a written answer instead of a list of links. Here's what that means, and where each of the six major platforms gets its information.
What should I look for in a commercial lease in Columbus, Ohio?
In short
AI answer engines are tools that respond to a question with a written answer, often citing sources, instead of a ranked list of links. The six that matter most for US businesses are ChatGPT, Google AI Overviews, Google AI Mode, Gemini, Perplexity and Microsoft Copilot. They draw on different indexes and crawlers, so a business can be visible in one and missing from another.
Why it matters
A search engine hands you options and lets you choose. An answer engine reads sources on your behalf and gives you its summary, sometimes with links, sometimes with only a few names. For a buyer, that is faster. For a business, it means the selection happens before anyone visits your website, and the criteria behind it aren't the same ones you've been tracking in a rank report.
The scale is real. Google reports AI Overviews at more than 2 billion monthly users (Google, 2025) and the Gemini app at 950 million (Google, Q2 2026), while OpenAI has reported more than 900 million weekly ChatGPT users (as reported Feb 2026). Those figures come from the companies themselves and are measured in different ways, so treat them as a sense of scale rather than a league table.
How it works
The details differ by platform, but most follow a similar sequence.
The system works out what's being asked, including location and intent, and may split it into several smaller searches.
It pulls candidate pages from an index or a live crawl, whether that's Google's index, Bing, or the platform's own crawler.
A language model summarizes what it found, blending retrieved sources with what it learned in training.
Most platforms link some of their sources. Which ones, and how prominently, varies from product to product.
What we do
These are the six platforms we track for every client, and what each one depends on.
OpenAI's assistant searches the web for many questions and links its sources in search answers.
You getRelies on: OAI-SearchBot access, search partners
AI-written summaries shown above the regular Google results for many searches.
You getRelies on: Google index, snippet eligibility
A conversational mode inside Google Search, built for longer questions and follow-ups.
You getRelies on: Google index, useful pages
Google's assistant app, which grounds its answers in Google Search's index.
You getRelies on: Google indexing, entity facts
An answer engine built around live retrieval, with numbered citations under every answer.
You getRelies on: PerplexityBot access, freshness
Microsoft's assistant, whose answers are grounded in Bing.
You getRelies on: Bing index, IndexNow
Side by side
| Classic search engine | AI answer engine | |
|---|---|---|
| What you get back | A ranked list of links | A written answer, often with sources |
| Who does the reading | You | The AI system |
| How many businesses you see | Many, across pages of results | Usually only a few |
| Follow-up questions | A new search each time | A conversation that keeps context |
| What earns visibility | Rankings | Being retrieved, trusted and cited |
| What it's built on | Crawling and indexing | Crawling and indexing, plus a language model |
Answer engines still depend on the web being crawled, which is why SEO basics carry over.
Working with us
No lock-in surprises. You see the plan, the work and the results.
Get an AEO quoteWrite down the questions customers ask before they hire you, in their own words rather than keyword shorthand.
Run those questions in all six, ideally signed out and from the locations you serve.
Note who is named, which sources are cited, and how your business is described.
Our AI Visibility Audit does this with 60 prompts, consistently, and turns the gaps into a prioritized fix list.
It's a tool that answers questions in written form instead of showing a list of links. ChatGPT, Perplexity, Gemini, Microsoft Copilot and Google's AI Overviews and AI Mode are the main examples.
Not in the classic sense, but ChatGPT search does look things up on the web and cite sources. For many buyers it now fills part of the role a search engine used to play.
It depends on your buyers. Google's AI features reach the largest audience by Google's own figures, while B2B buyers may lean on ChatGPT or Perplexity for research. We track all six so data, not assumptions, guides where you focus.
No. Gemini and Google's AI features rely on Google's index, Copilot is grounded in Bing, and ChatGPT and Perplexity run their own crawlers. That's why visibility can differ sharply between platforms.
Usually because of a difference in access or indexing: one crawler is blocked, or you're indexed well in Google but poorly in Bing. Gaps in content and reputation play a part too.
Google is itself one of the biggest answer engines, through AI Overviews and AI Mode. The shift is less about leaving Google and more about answers replacing lists, on Google and everywhere else.
Run the free AI visibility check for a quick read across the platforms your buyers use.